Return Policy

Returns & Exchanges

I want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, I'm here to help.

Return Window

Items may be returned within 30 days of delivery for a full refund or exchange.

Condition Requirements

To be eligible for a return, items must be:

  • Unworn and unwashed
  • In original condition with all tags attached
  • In original packaging

How to Return

To initiate a return, please contact me at traditionalequestrian@gmail.com with your order number and reason for return. I'll provide you with return shipping instructions.

Refunds

Once I receive and inspect your return, I'll process your refund to the original payment method within 5-10 business days.

Exchanges

If you need a different size or color, please contact me and I'll be happy to arrange an exchange.

Questions?

If you have any questions about our return policy, please don't hesitate to contact us.